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My Tred account and card

Topping-up, transactions, freezing, card and account details, PINs, restrictions, fees 💳

  • Why is an incoming payment showing as 'Pending' in the Tred app?
  • What are the spending and withdrawal limits on the Tred card?
  • How do I recategorise transactions in the Tred app?
  • What is the Tred card made from?
  • Can I make payments with Tred through Apple or Google Pay?
  • How do I unblock my card after entering my PIN incorrectly too many times?
  • Why are some categories of payment blocked on the Tred card? (gambling, jewellery, crypto...)
  • Why has my payment or ATM withdrawal failed?
  • Why can’t I transfer money to other bank accounts from my Tred account?
  • How do I put money onto my Tred account?
  • How do I order a replacement card?
  • Can I get my wages or main income paid (such as my benefits) into my Tred account?
  • Can I get a monthly statement?
  • Can I transfer my PayPal balance onto my Tred card?
  • How do I get my PayPal verification code?
  • Can I get cashback on my Tred card?
  • How much money can I have in my Tred account?
  • Why can’t I set up a direct debit/standing orders?
  • How do I confirm an online transaction?
  • What do I do if my card is lost, stolen or damaged?
  • What are the fees for ATM withdrawals with Tred?
  • How do I change my phone number, email, or address?
  • Where can I view my PIN?
  • How do I change my PIN?
  • Where can I view my account number and sort code?
  • Can I use my Tred card abroad?
  • How can I view my balance?
  • Why does Tred have a physical card?
  • How do I choose my card delivery address?
  • Do I earn interest on my money with Tred?
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