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  2. My Tred account and card

My Tred account and card

Topping-up, transactions, freezing, card and account details, PINs, restrictions, fees 💳

  • Can I access my Tred card details in the app?
  • How do I activate my physical Tred card?
  • What do I do if my card is lost, stolen or damaged?
  • Why haven't I got my Tred card yet?
  • How can I log into the Android Tred app using a code rather than biometrics?
  • I've forgotten my Tred Passcode to login, what do I do?
  • Why have I received an email about my annual statement of fees?
  • How do I recategorise transactions in the Tred app?
  • What is the Tred card made from?
  • How do I unblock my card after entering my PIN incorrectly too many times?
  • How do I order a replacement card?
  • Can I get a monthly statement?
  • How do I change my phone number, email, or address?
  • How do I change my PIN?
  • Where can I view my account number and sort code?
  • Can I use my Tred card abroad?
  • How can I view my balance?
  • Why does Tred have a physical card?
  • How do I choose my card delivery address?
  • Do I earn interest on my money with Tred?
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